Sweet Paws Personalized Hygiene & Care Kit For Her

🐾 Ultra-Absorbent Towel

Soft, highly absorbent towel designed to dry your pup quickly and comfortably. Gentle on fur and skin while helping reduce drying time after baths, rainy walks, or beach days.

🐾 Silicone Grooming Brush

Flexible, soft-bristle brush that helps remove loose hair, dirt, and buildup while gently massaging your dog’s skin. Perfect for bath time or daily grooming to promote a healthy, shiny coat.

🐾 Finger Toothbrush

Easy-to-use finger toothbrush with soft bristles that helps clean teeth and massage gums. Designed for better control and comfort, making dental care simple and stress-free for your dog.

🐾 Premium Chamois Cloth

Super soft, ultra-absorbent chamois designed to soak up excess water quickly. Ideal for finishing touches after bath time, helping leave your pup’s coat smooth, clean, and comfortably dry without harsh rubbing.

Importance of a Personalized Hygiene Kit for Each Pet

In professional pet care, individual hygiene is an essential standard to protect the health and well-being of every dog. For this reason, Mariela has created a Personalized Hygiene Kit, which includes each pet’s own towel, bath brush, and dental brush, exclusively assigned to that pet.

The use of this Personalized Hygiene Kit helps to:

• Prevent the transmission of bacteria, fungi, and parasites between pets.

• Reduce the risk of skin and oral infections.

• Maintain a safer and more controlled grooming environment.

• Ensure a superior level of hygiene and personalized care.

Each pet has its own microbiota, skin sensitivity, and specific needs. By using a personalized hygiene kit, we ensure that every service is performed under the highest standards of biosecurity, cleanliness, and individualized care.

At Sweet Paws Mobile Spa, we believe that every pet represents a family, and our commitment is to protect their health through responsible practices and personalized attention.

We are committed to providing high-quality personal care products. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

You have 30 calendar days from the date you received your item to request a return.

To be eligible for a return:

• The item must be unused or lightly used.

• The product must be in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase (order number or receipt) is required.

Due to the hygienic nature of personal care products, items that show excessive use, damage, or alteration may not qualify for a refund.

Non-Returnable Items

For health and safety reasons, we cannot accept returns if:

• The product has been significantly used.

• The item is damaged due to misuse.

• The return is requested after 30 days from delivery.

Refund Process

Once we receive and inspect your returned item:

• You will receive an email confirmation.

• If approved, your refund will be processed within 5–10 business days.

• Refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

We only replace items if they are defective or damaged upon arrival.If you need an exchange, please contact us within 30 days of delivery.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived defective.

• The wrong item was shipped.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Damaged or Incorrect Items

If your product arrives damaged or incorrect:

• Contact us within 7 days of delivery.

• Provide photos of the item and packaging.

We will resolve the issue promptly with a replacement or full refund.