Effective Date: February 26, 2026

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Welcome to Sweet Paws Mobile Spa. By accessing this website and/or booking our services, you agree to the following Terms and Conditions. Please read them carefully.

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1. COMPANY INFORMATION

Sweet Paws Mobile Spa (“Company,” “we,” “our,” or “us”) provides professional mobile pet grooming services. These Terms govern your use of our website and services.

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2. ACCEPTANCE OF TERMS

By using this website, booking an appointment, or using our services, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

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3. SERVICES PROVIDED

Sweet Paws Mobile Spa offers mobile grooming services for pets, including but not limited to:

• Bathing and drying

• Hair trimming and styling

• Nail trimming and filing

• Ear cleaning

• Teeth brushing

• Specialty grooming services

All services are provided at the client’s location through our mobile grooming unit.

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4. APPOINTMENTS & CANCELLATION POLICY

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4.1 Scheduling

Appointments must be scheduled in advance through our website, phone, or approved booking platform.

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4.2 Cancellation Policy

• Cancellations must be made at least 24 hours prior to the scheduled appointment.

• Late cancellations may be subject to a cancellation fee.

• No-shows may result in full-service charges and may require prepayment for future bookings.

4.3 Late Arrivals

If the client is not present at the scheduled time, the appointment may be canceled and subject to fees.

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5. PAYMENT TERMS

• Payment is due at the time of service unless otherwise agreed.

• We accept approved payment methods listed on our website.

• Prices are subject to change without prior notice.

• Additional charges may apply for:

  • Severe matting

  • Aggressive behavior

  • Flea infestation

  • Special handling requirements

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6. PET HEALTH & SAFETY

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6.1 Health Requirements

Owners must disclose:

• Pre-existing medical conditions

• Allergies

• Recent surgeries

• Behavioral concerns

We reserve the right to refuse service if a pet shows signs of illness, aggression, or poses safety risks.

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6.2 Vaccinations

Pets must be up to date on required vaccinations in accordance with local regulations.

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6.3 Senior or Special Needs Pets

Grooming senior pets or pets with medical conditions is done at owner’s risk. While we take all precautions, grooming may expose underlying conditions.

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7. LIABILITY WAIVER

Sweet Paws Mobile Spa is not responsible for:

• Pre-existing conditions that worsen during grooming

• Minor cuts, nicks, or skin irritation due to matting

• Reactions to grooming products

• Stress-related incidents

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By booking our services, you acknowledge that grooming involves inherent risks.

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8. WEBSITE USE

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to systems

• Upload malicious software

• Copy or reproduce website content without written permission

All website content, including logos, images, branding, and text, is the intellectual property of Sweet Paws Mobile Spa.

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9. INTELLECTUAL PROPERTY

All materials on this website are protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

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10. PHOTO RELEASE

We may take photos of pets before or after grooming for marketing purposes (social media, website, promotional materials). If you do not consent, you must notify us in writing before the appointment.

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11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Sweet Paws Mobile Spa shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits

• Emotional distress

• Property damage beyond direct negligence

Our liability shall not exceed the amount paid for the specific service provided.

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12. INDEMNIFICATION

You agree to indemnify and hold harmless Sweet Paws Mobile Spa from any claims, damages, or legal actions arising from:

• Inaccurate pet information

• Undisclosed health conditions

• Pet behavior incidents

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13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

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14. PRIVACY

Use of this website is also governed by our Privacy Policy. Please review it for details on how we collect and use personal information.

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15. MODIFICATIONS

We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services after updates constitutes acceptance of the revised Terms.

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16. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State of California, United States.